> For the complete documentation index, see [llms.txt](https://guide.redeem.gov.sg/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://guide.redeem.gov.sg/phase-3-creating-a-campaign-on-redeemsg/information-and-help-for-residents.md).

# Information and help for residents

<details>

<summary>Feedback URL or email (Required)</summary>

Provide a feedback channel, either using a URL or an email, for residents to submit tickets.

![](/files/0FThYvlBmbzFu6nu0bJ1)

</details>

<details>

<summary>Feedback Contact Number</summary>

Provide a campaign contact number for residents to call directly.&#x20;

![](/files/OFMlefmJrBCASazoJRzf)

</details>

<details>

<summary>Organiser Feedback Location</summary>

Provide an address if your agency has a physical counter for residents to claim vouchers or provide feedback

![](/files/4TABgEsluMo0S4CiNSCk)

</details>

<details>

<summary>Campaign Information URL</summary>

Provide a link for residents to find out more about your voucher campaign and read the vouchers' terms and conditions.&#x20;

![](/files/LjXkIZ9krPPrUTsxaUG1)

</details>