Checklist

Your agency can use this as a guideline to ensure that nothing is missed.

Third Party Services Set-up

Bank Account

• RSG to link up agency to respective bank (DBS/OCBC)

• Agency to set up bank account

• Agency to set up required APIs

• Agency to provide API credentials to RSG

• RSG to add credentials as payout source

Confirm User Flows

• Agency to confirm voucher distribution method (send claim link or vouchers link directly)

• Agency to confirm admin portal flow (who will have access, how will appeal cases be handled (if any))

• Agency to confirm launch mechanism (marketing, PR, collaterals). RSG to provide logo and screens if needed

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Onboard Merchants

• Agency to reach out to merchants and get their consent to join scheme

• Agency to consolidate merchant information based on RSG templates

• Agency to send RSG merchant list

• RSG to add merchants to campaign

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Campaign Set-up

• Agency to provide hi-res logo (preferably svg) for voucher view

• Agency to finalise campaign name, organiser name, campaign start and end date, voucher denomination and quantity

• Agency to provide contact information: Scheme website, contact email/ link, phone number/location

• Agency to provide URL to merchant list (where can recipients spend)

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Permissions Set-up

• Send full list of admin users and respective permissions from organising agency to RSG

• Send full list of recipient NRICs to RSG for sign up whitelist*

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Trainings/Comms

• Training for merchants

• Reminder for merchants on upcoming campaign - day of launch

• Training for agency staff

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Final tasks before launch

• Start publicity efforts (if relevant)

• Check hardware (e.g. nric scanners, computers, printers etc)

• Remove admin users from staging

• Add campaign id as payout enabled

• Provide metrics (if needed)