> For the complete documentation index, see [llms.txt](https://guide.redeem.gov.sg/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://guide.redeem.gov.sg/checklist-before-launch/checklist.md).

# Checklist

## Third Party Services Set-up

### Bank Account

* [ ] RSG to link up agency to respective bank (DBS/OCBC)
* [ ] Agency to set up bank account
* [ ] Agency to set up required APIs 
* [ ] Agency to provide API credentials to RSG
* [ ] RSG to add credentials as payout source

## Confirm User Flows

* [ ] Agency to confirm voucher distribution method (send claim link or vouchers link directly)
* [ ] Agency to confirm admin portal flow (who will have access, how will appeal cases be handled (if any))
* [ ] Agency to confirm launch mechanism (marketing, PR, collaterals). RSG to provide logo and screens if needed

***

## Onboard Merchants

* [ ] Agency to reach out to merchants and get their consent to join scheme 
* [ ] Agency to consolidate merchant information based on RSG templates
* [ ] Agency to send RSG merchant list
* [ ] RSG to add merchants to campaign

***

## Campaign Set-up

* [ ] Agency to provide hi-res logo (preferably svg) for voucher view
* [ ] Agency to finalise campaign name, organiser name, campaign start and end date, voucher denomination and quantity
* [ ] Agency to provide contact information: Scheme website, contact email/ link, phone number/location
* [ ] Agency to provide URL to merchant list (where can recipients spend)

***

## Permissions Set-up

* [ ] Send full list of admin users and respective permissions from organising agency to RSG
* [ ] Send full list of recipient NRICs to RSG for sign up whitelist\*

***

## Trainings/Comms

* [ ] Training for merchants
* [ ] Reminder for merchants on upcoming campaign - day of launch
* [ ] Training for agency staff

***

## Final tasks before launch

* [ ] Start publicity efforts (if relevant)
* [ ] Check hardware (e.g. nric scanners, computers, printers etc)
* [ ] Remove admin users from staging
* [ ] Add campaign id as payout enabled
* [ ] Provide metrics (if needed)