Your agency can use this as a guideline to ensure that nothing is missed.
RSG to link up agency to respective bank (DBS/OCBC)
Agency to set up bank account
Agency to set up required APIs
Agency to provide API credentials to RSG
RSG to add credentials as payout source
Agency to confirm voucher distribution method (send claim link or vouchers link directly)
Agency to confirm admin portal flow (who will have access, how will appeal cases be handled (if any))
Agency to confirm launch mechanism (marketing, PR, collaterals). RSG to provide logo and screens if needed
Agency to reach out to merchants and get their consent to join scheme
Agency to consolidate merchant information based on RSG templates
Agency to send RSG merchant list
RSG to add merchants to campaign
Agency to provide hi-res logo (preferably svg) for voucher view
Agency to finalise campaign name, organiser name, campaign start and end date, voucher denomination and quantity
Agency to provide contact information: Scheme website, contact email/ link, phone number/location
Agency to provide URL to merchant list (where can recipients spend)
Send full list of admin users and respective permissions from organising agency to RSG
Send full list of recipient NRICs to RSG for sign up whitelist*
Training for merchants
Reminder for merchants on upcoming campaign - day of launch
Training for agency staff
Start publicity efforts (if relevant)
Check hardware (e.g. nric scanners, computers, printers etc)
Remove admin users from staging
Add campaign id as payout enabled
Provide metrics (if needed)
Last updated 1 year ago