# Checklist ## Third Party Services Set-up ### Bank Account * [ ] RSG to link up agency to respective bank (DBS/OCBC) * [ ] Agency to set up bank account * [ ] Agency to set up required APIs * [ ] Agency to provide API credentials to RSG * [ ] RSG to add credentials as payout source ## Confirm User Flows * [ ] Agency to confirm voucher distribution method (send claim link or vouchers link directly) * [ ] Agency to confirm admin portal flow (who will have access, how will appeal cases be handled (if any)) * [ ] Agency to confirm launch mechanism (marketing, PR, collaterals). RSG to provide logo and screens if needed *** ## Onboard Merchants * [ ] Agency to reach out to merchants and get their consent to join scheme * [ ] Agency to consolidate merchant information based on RSG templates * [ ] Agency to send RSG merchant list * [ ] RSG to add merchants to campaign *** ## Campaign Set-up * [ ] Agency to provide hi-res logo (preferably svg) for voucher view * [ ] Agency to finalise campaign name, organiser name, campaign start and end date, voucher denomination and quantity * [ ] Agency to provide contact information: Scheme website, contact email/ link, phone number/location * [ ] Agency to provide URL to merchant list (where can recipients spend) *** ## Permissions Set-up * [ ] Send full list of admin users and respective permissions from organising agency to RSG * [ ] Send full list of recipient NRICs to RSG for sign up whitelist\* *** ## Trainings/Comms * [ ] Training for merchants * [ ] Reminder for merchants on upcoming campaign - day of launch * [ ] Training for agency staff *** ## Final tasks before launch * [ ] Start publicity efforts (if relevant) * [ ] Check hardware (e.g. nric scanners, computers, printers etc) * [ ] Remove admin users from staging * [ ] Add campaign id as payout enabled * [ ] Provide metrics (if needed) --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://guide.redeem.gov.sg/checklist-before-launch/checklist.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.