# Setting up an SMS account RedeemSG has transitioned from Twilio to gov.sg as part of a government mandate. Therefore, all messages from RedeemSG will be sent via the gov.sg SenderID starting June 2024. All SMS costs are waived until July 2025; after that, charges will be applied to the agency. --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://guide.redeem.gov.sg/phase-2-before-starting-out/setting-up-an-sms-account.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.