# RedeemSG Guide

## RedeemSG Guide

- [Welcome to RedeemSG](https://guide.redeem.gov.sg/phase-1-about-redeemsg/who-are-we-and-what-do-we-do.md)
- [Why us?](https://guide.redeem.gov.sg/phase-1-about-redeemsg/why-us.md)
- [Setting up a bank account](https://guide.redeem.gov.sg/phase-2-before-starting-out/setting-up-a-bank-account.md)
- [Opening a bank account](https://guide.redeem.gov.sg/phase-2-before-starting-out/setting-up-a-bank-account/opening-a-dbs-bank-account.md)
- [Set up with DBS](https://guide.redeem.gov.sg/phase-2-before-starting-out/setting-up-a-bank-account/set-up-with-dbs.md)
- [Set up with OCBC](https://guide.redeem.gov.sg/phase-2-before-starting-out/setting-up-a-bank-account/set-up-with-ocbc.md)
- [Finance Reconcilation with RedeemSG](https://guide.redeem.gov.sg/phase-2-before-starting-out/setting-up-a-bank-account/finance-reconcilation-with-redeemsg.md): After launching your campaign, you may need to report and allow your finance to reconcile with the settlements.
- [Setting up an SMS account](https://guide.redeem.gov.sg/phase-2-before-starting-out/setting-up-an-sms-account.md)
- [Creating a Twilio account](https://guide.redeem.gov.sg/phase-2-before-starting-out/setting-up-an-sms-account/creating-a-twilio-account.md): Twilio is a commercial cloud communication service that allows users to send messages (including SMS) through an Application Program Interface (API).
- [Setting up a Messaging Service](https://guide.redeem.gov.sg/phase-2-before-starting-out/setting-up-an-sms-account/setting-up-a-messaging-service.md): After creating your Twilio account and accessing it, it is time to create a Messaging Service.
- [Adding RedeemSG to your account](https://guide.redeem.gov.sg/phase-2-before-starting-out/setting-up-an-sms-account/adding-redeemsg-account.md)
- [Providing voucher details](https://guide.redeem.gov.sg/phase-3-creating-a-campaign-on-redeemsg/basic-voucher-information.md): RedeemSG will require the following information before we can set up your voucher campaign.
- [Selecting merchants for your voucher campaign](https://guide.redeem.gov.sg/phase-3-creating-a-campaign-on-redeemsg/setting-up-merchant-list.md)
- [Option 1: Selecting specific merchants for your campaign](https://guide.redeem.gov.sg/phase-3-creating-a-campaign-on-redeemsg/setting-up-merchant-list/uploading-a-custom-list-of-merchants-for-your-campaign.md): For agencies with specific merchants required for their campaign objectives. Agency will contract, onboard, and train merchants directly.
- [Option 2: RedeemSG Vouchers](https://guide.redeem.gov.sg/phase-3-creating-a-campaign-on-redeemsg/setting-up-merchant-list/redeemsg-supermarket-vouchers.md)
- [Information and help for residents](https://guide.redeem.gov.sg/phase-3-creating-a-campaign-on-redeemsg/information-and-help-for-residents.md): Once the campaign set-up is complete, your agency will need to provide avenues for residents to contact you should they have any enquiries.
- [Checklist](https://guide.redeem.gov.sg/checklist-before-launch/checklist.md): Your agency can use this as a guideline to ensure that nothing is missed.